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The critical competences needed for innovative organizational inter-firm and intra-firm integration

Ferrer, Mario, Santa, Ricardo, Soosay, Claudine, & Hyland, Paul (2009) The critical competences needed for innovative organizational inter-firm and intra-firm integration. In Enhancing the innovation environment: Proceedings of the 10th International CINet Conference, 6-8 September 2009, Australia, Queensland, Brisbane.

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Abstract

In today's highly challenging business environment, an innovative and systemic approach is imperative to survival and growth. Organisational integration and technological integration, are often seen as a catalyst of change that could lead to significant improvements in organisations. The levels of improvement in inter and intra firm integration should arise from a detailed understanding and development of competences within and between organisations. Preliminary findings suggest that lack of trust across organisational cultures within the firms has a negative influence on the development of the capabilities to integrate and align technological innovations and hinders implementation and the effectiveness of the operations. Additionally, poor communication and conflict effects customer satisfaction. Firms need to transfer the competences that support cooperative integration, developed through interaction with supply chain partners, to their relationship arrangements with other supply chain partners, as these are key to ensuring low operational costs.

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ID Code: 27156
Item Type: Conference Paper
Additional URLs:
Keywords: Innovation Competences, Inter-Firm Integration, Intra-Firm Integration
ISBN: 9789077360125
Subjects: Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300) > Organisation and Management Theory (150310)
Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300) > Innovation and Technology Management (150307)
Divisions: Current > Research Centres > Australian Centre for Business Research
Current > QUT Faculties and Divisions > QUT Business School
Current > Schools > School of Management
Copyright Owner: Copyright 2009 (please consult author)
Deposited On: 01 Sep 2009 13:31
Last Modified: 29 Feb 2012 23:55

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