Developing a consumer policy for the 21st century

Howell, Nicola (2008) Developing a consumer policy for the 21st century. Alternative Law Journal, 33(2), pp. 80-85.

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In light of the Productivity Commission's inquiry into Australia's consumer policy framework and administration, this article explores three assumptions that have underpinned our consumer protection framework to date: assumptions about the benefits of competition, self-regulation, and information. It argues that the benefits can be over-stated, and do not always reflect the reality of consumer experience. The article calls for the development of an overarching framework or principles document, with a more moderated approach to competition, self-regulation and information. While the Productivity Commission's draft report has admirably dealt with many of these issues, there is scope for the proposed objectives and recommendations in the final report to reflect more consistently the disparate impact of markets and competition on consumers, and the findings of behavioural economics.

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ID Code: 27223
Item Type: Journal Article
Refereed: Yes
Keywords: Consumer policy, Productivity Commission, Competition, Disclosure regulation, Financial Literacy
ISSN: 1037-969X
Subjects: Australian and New Zealand Standard Research Classification > LAW AND LEGAL STUDIES (180000) > LAW (180100) > Commercial and Contract Law (180105)
Divisions: Current > QUT Faculties and Divisions > Faculty of Law
Current > Schools > School of Law
Copyright Owner: Legal Service Bulletin Cooperative Ltd
Deposited On: 26 Aug 2011 01:38
Last Modified: 01 Mar 2012 03:18

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