Sharing knowledge at work : macro, social and relational individual influences on individual behavior

Gardiner, Claire M. (2009) Sharing knowledge at work : macro, social and relational individual influences on individual behavior. In Solomon, George (Ed.) Proceedings of the 2009 Academy of Management Annual Meeting : Green Management Matters, Academy of Management, Hyatt Regency Chicago, Chicago, Illinois.

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The impact of relations between an organization and its workers and the relations among workers on individual knowledge generation and sharing practices has not, to date, been addressed in an integrated way. This paper discusses the findings of a study analyzing issues at macro, locally-constructed and micro levels in a public sector organization, to identify and integrate the complex sets of mediators. Key factors were found to include (a) the contested nature of the process of knowledge construction, (b) the worker’s experience of the organization’s internal environment, (c) how the organization is understood to value knowledge sharing, (d) relations with colleagues, and (e) the perceived outcomes of knowledge sharing behaviors. Implications for practice are discussed.

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ID Code: 27809
Item Type: Conference Paper
Refereed: Yes
Keywords: Knowledge Sharing, Knowledge Management, Communities of Practice
Subjects: Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300) > Organisational Behaviour (150311)
Divisions: Current > Research Centres > Australian Centre for Business Research
Current > QUT Faculties and Divisions > QUT Business School
Current > Schools > School of Management
Copyright Owner: Copyright 2009 Academy of Management
Deposited On: 06 Oct 2009 22:43
Last Modified: 05 Oct 2012 09:08

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