The reputation of the corporate social responsibility industry in Australia

Truscott, Rachael A., Bartlett, Jennifer L., & Tywoniak, Stephane (2009) The reputation of the corporate social responsibility industry in Australia. Australasian Marketing Journal, 17(2), pp. 84-91.

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Corporate social responsibility (CSR) is increasingly seen as an imperative for sustainable business and there is a growing literature on the effect of CSR on corporate reputation. Despite this, a pall of ambiguity and uncertainty remains around what CSR means and how it should be practiced. This paper offers a unique addition to the body of literature to date by revealing that CSR is an emerging industry in Australia, which is in the process of developing its own reputation as a set of business practices. The paper is based on exploratory qualitative research using a case study methodology. Interviews were conducted with key actors within the industry to investigate shared understandings of what CSR means, perceptions of CSR practice and of the industry as a whole, and who is involved in shaping these perceptions. The research revealed that the CSR industry in Australia is in its early stages of development and is therefore in need of increased internal cooperation if it is to develop a strong reputation.

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21 citations in Scopus
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ID Code: 27988
Item Type: Journal Article
Refereed: Yes
Keywords: Corporate social responsibility, Reputation, Industry, Practice, Australia
DOI: 10.1016/j.ausmj.2009.05.001
ISSN: 1441-3582
Subjects: Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > MARKETING (150500) > Marketing Communications (150502)
Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300) > Organisation and Management Theory (150310)
Divisions: Current > QUT Faculties and Divisions > QUT Business School
Copyright Owner: Copyright 2009 Elsevier Ltd
Copyright Statement: “NOTICE: this is the author’s version of a work that was accepted for publication in <Australasian Marketing Journal>. Changes resulting from the publishing process, such as peer review, editing, corrections, structural formatting, and other quality control mechanisms may not be reflected in this document. Changes may have been made to this work since it was submitted for publication. A definitive version was subsequently published in Australasian Marketing Journal, [VOL 17, ISSUE 2, (2009)] DOI 10.1016/j.ausmj.2009.05.001”
Deposited On: 15 Oct 2009 02:08
Last Modified: 22 Jun 2017 03:56

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