Decision support system for improving construction companies’ business performance

Sudarto , S., Trigunarsyah, B., Abidin, I. S., & Riantini, L. S. (2009) Decision support system for improving construction companies’ business performance. In Abdul Aziz , Abdul Rashid (Ed.) Proceedings of the International Symposium on Construction in Developing Economies: Commonalities Among Diversities, University Sains Malaysia/CIB, Penang, Malaysia, pp. 511-520.


As part of a decision making process, the controlling process in construction companies can be supported by computer application that provides faster and reliable decision. This paper discusses the development of a knowledge-based decision support system for controlling construction companies’ business performance. The knowledge-base was developed using questionnaire survey and case studies. A questionnaire survey was conducted to identify potential problems that can occur in construction companies as well as the source of the problems and their impact on companies’ performance. Case studies were used to identify and analyse various corrective actions. The result of the study shows that decision support system using knowledge-based management system improves the effectiveness and the efficiency of decision making process for selecting the most appropriate corrective action that can improve construction companies’ performance. The application, which had been developed in this research, was designed to support the process of controlling construction companies’ business performance and to assist young manager in selecting the most optimum corrective actions for the problems related to achieving companies’ objectives. This computer application can be used as a learning tool for identifying potential problems that a construction company faces and the most optimum corrective action.

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ID Code: 28027
Item Type: Conference Paper
Refereed: Yes
Additional URLs:
Keywords: Decision Support System, knowledge base, performance
ISBN: 9789675417344
Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Decision Support and Group Support Systems (080605)
Australian and New Zealand Standard Research Classification > ECONOMICS (140000) > APPLIED ECONOMICS (140200) > Industry Economics and Industrial Organisation (140209)
Australian and New Zealand Standard Research Classification > BUILT ENVIRONMENT AND DESIGN (120000) > BUILDING (120200) > Building not elsewhere classified (120299)
Divisions: Past > QUT Faculties & Divisions > Faculty of Built Environment and Engineering
Past > Schools > School of Urban Development
Copyright Owner: Copyright 2009 Conseil International du Bâtiment (CIB)/International Council for Research and Innovation in Building And Construction
Deposited On: 19 Oct 2009 22:22
Last Modified: 29 Feb 2012 14:06

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