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Maintaining centralised application systems : a cross-country, cross-sector, cross-platform comparison

Tan, Wui Gee & Gable, Guy G. (1997) Maintaining centralised application systems : a cross-country, cross-sector, cross-platform comparison. European Journal of Information Systems, 6(4), pp. 193-207.

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Abstract

Past studies of software maintenance issues have largely concentrated on the average North American firm. While they have made a substantial contribution to good information system management practice, it is believed that further segmentation of sample data and cross-country comparisons will help to identify patterns of behaviour more akin to many less average organizations in North America and elsewhere. This paper compares the Singapore maintenance scene with the reported North American experience. Comparisons are also made between: Government organizations, Singapore corporations and multinational corporations (MNCs); mainframe and minicomputer installations; and fourth-generation language (4GL) and non-4GL computer installations. Study findings, while in many cases were similar to earlier US studies, do show the importance of Singapore's young application portfolio, the widespread usage of 4GLs and the severe maintenance personnel problems.

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ID Code: 28100
Item Type: Journal Article
Keywords: software maintenance, information systems, IS in Singapore
ISSN: 0960-085X
Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > COMPUTER SOFTWARE (080300)
Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600)
Divisions: Past > QUT Faculties & Divisions > Faculty of Science and Technology
Copyright Owner: Copyright 1997 Operational Research Society Ltd.
Deposited On: 21 Oct 2009 14:27
Last Modified: 11 Aug 2011 03:46

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