QUT ePrints

Constructing quality : the Hong Kong Housing Department journey

Coffey, Vaughan (1999) Constructing quality : the Hong Kong Housing Department journey. In Ho, Samuel K. M. (Ed.) Proceedings of the 4th ICIT Conference : TQM and Innovation, Hong Kong Baptist University, School of Business, Hong Kong Baptist University, Hong Kong, pp. 685-690.

View at publisher

Abstract

This paper explores the ‘journey’ along the ‘never ending quality road’ undertaken by the Hong Kong Housing Department over the last 15 years. It briefly covers the early history of public housing in Hong Kong, the catalytic effect brought about by the discovery of the infamous 26 sub-standard blocks in the mid-80s leading to the subsequent major improvements to process control and structural quality in the period 1985-1990. It then moves onto a discussion of initiatives taken since 1991, including the formation of the List of Building Contractors and the implementation of the Performance Assessment Scoring System (PASS). The paper ends with a discussion of the current status of quality issues within the Department and touches on future initiatives being developed to further enhance the quality of public housing in Hong Kong.

Impact and interest:

Citation countsare sourced monthly from Scopus and Web of Science® citation databases.

These databases contain citations from different subsets of available publications and different time periods and thus the citation count from each is usually different. Some works are not in either database and no count is displayed. Scopus includes citations from articles published in 1996 onwards, and Web of Science® generally from 1980 onwards.

Citations counts from the Google Scholar™ indexing service can be viewed at the linked Google Scholar™ search.

Full-text downloads:

51 since deposited on 24 Nov 2009
6 in the past twelve months

Full-text downloadsdisplays the total number of times this work’s files (e.g., a PDF) have been downloaded from QUT ePrints as well as the number of downloads in the previous 365 days. The count includes downloads for all files if a work has more than one.

ID Code: 28860
Item Type: Conference Paper
Keywords: Quality control, ISO9000, TQM, Continuous improvement
ISBN: 9628526448
Subjects: Australian and New Zealand Standard Research Classification > BUILT ENVIRONMENT AND DESIGN (120000) > OTHER BUILT ENVIRONMENT AND DESIGN (129900) > Built Environment and Design not elsewhere classified (129999)
Divisions: Past > QUT Faculties & Divisions > Faculty of Built Environment and Engineering
Past > Schools > School of Urban Development
Copyright Owner: Copyright 1999 Hong Kong Baptist University and Vaughan Coffey
Deposited On: 25 Nov 2009 09:41
Last Modified: 10 Jun 2010 00:11

Export: EndNote | Dublin Core | BibTeX

Repository Staff Only: item control page