Key organizational elements for effective information and knowledge management

Nelson, Karen J., Timbrell, Gregory T., & Recker, Jan C. (2009) Key organizational elements for effective information and knowledge management. In Proceedings of : ACIS 2009 : 20th Australasian Conference on Information Systems, Melbourne.

View at publisher


Effective information and knowledge management (IKM) is critical to corporate success; yet, its actual establishment and management is not yet fully understood. We identify ten organizational elements that need to be addressed to ensure the effective implementation and maintenance of information and knowledge management within organizations. We define these elements and provide key characterizations. We then discuss a case study that describes the implementation of an information system (designed to support IKM) in a medical supplies organization. We apply the framework of organizational elements in our analysis to uncover the enablers and barriers in this systems implementation project. Our analysis suggests that taking the ten organizational elements into consideration when implementing information systems will assist practitioners in managing information and knowledge processes more effectively and efficiently. We discuss implications for future research.

Impact and interest:

0 citations in Scopus
Search Google Scholar™

Citation counts are sourced monthly from Scopus and Web of Science® citation databases.

These databases contain citations from different subsets of available publications and different time periods and thus the citation count from each is usually different. Some works are not in either database and no count is displayed. Scopus includes citations from articles published in 1996 onwards, and Web of Science® generally from 1980 onwards.

Citations counts from the Google Scholar™ indexing service can be viewed at the linked Google Scholar™ search.

Full-text downloads:

449 since deposited on 07 Dec 2009
18 in the past twelve months

Full-text downloads displays the total number of times this work’s files (e.g., a PDF) have been downloaded from QUT ePrints as well as the number of downloads in the previous 365 days. The count includes downloads for all files if a work has more than one.

ID Code: 29109
Item Type: Conference Paper
Refereed: Yes
Keywords: Information and Knowledge Management, information systems, case study, organizational performance
Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Information Systems Management (080609)
Divisions: Past > QUT Faculties & Divisions > Faculty of Science and Technology
Past > Schools > School of Information Technology
Past > Schools > School of Information Systems
Copyright Owner: Copyright 2009 please contact the author
Deposited On: 07 Dec 2009 02:39
Last Modified: 29 Feb 2012 14:09

Export: EndNote | Dublin Core | BibTeX

Repository Staff Only: item control page