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Key organizational elements for effective information and knowledge management

Nelson, Karen J., Timbrell, Gregory T., & Recker, Jan C. (2009) Key organizational elements for effective information and knowledge management. In Proceedings of : ACIS 2009 : 20th Australasian Conference on Information Systems, Melbourne.

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Abstract

Effective information and knowledge management (IKM) is critical to corporate success; yet, its actual establishment and management is not yet fully understood. We identify ten organizational elements that need to be addressed to ensure the effective implementation and maintenance of information and knowledge management within organizations. We define these elements and provide key characterizations. We then discuss a case study that describes the implementation of an information system (designed to support IKM) in a medical supplies organization. We apply the framework of organizational elements in our analysis to uncover the enablers and barriers in this systems implementation project. Our analysis suggests that taking the ten organizational elements into consideration when implementing information systems will assist practitioners in managing information and knowledge processes more effectively and efficiently. We discuss implications for future research.

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ID Code: 29109
Item Type: Conference Paper
Keywords: Information and Knowledge Management, information systems, case study, organizational performance
Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Information Systems Management (080609)
Divisions: Past > QUT Faculties & Divisions > Faculty of Science and Technology
Past > Schools > School of Information Technology
Past > Schools > School of Information Systems
Copyright Owner: Copyright 2009 please contact the author
Deposited On: 07 Dec 2009 12:39
Last Modified: 01 Mar 2012 00:09

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