Resource-Centric Worklist Visualisation

Brown, Ross A. and Paik, Helen (2005) Resource-Centric Worklist Visualisation. In: Cooperative Information Systems (COOPIS) 2005, October 2005, Agia Nappa, Cyprus.

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DOI: 10.1007/11575771_9

Abstract

Business process management, and in particular workflow management, are a major area of ICT research. At present no coherent approach has been developed to address the problem of workflow visualisation to aid workers in the process of task prioritisation. In this paper we describe the development of a new, coherent approach to worklist visualisation, via analysis and development of a resource-centric view of the worklist information. We then derive appropriate visualisations for worklists and the relevant resources to aid worker in decision making. A worklist visualisation system has been implemented as an extension to an open-source workflow system, YAWL (Yet AnotherWorkflow Language).

ID Code:	2933
Item Type:	Conference Paper
Keywords:	Workflow, Worklist Visualisation, Resource, Centric Worklists
ISBN:	9783540297369
ISSN:	1611-3349
Subjects:	Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Information Systems not elsewhere classified (080699) Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Decision Support and Group Support Systems (080605) Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Computer-Human Interaction (080602)
Divisions:	QUT Faculties and Divisions > Faculty of Science and Technology
Copyright Owner:	Copyright 2005 Springer
Copyright Statement:	This is the author-version of the work. Conference proceedings published, by Springer Verlag, will be available via SpringerLink. http://www.springer.de/comp/lncs/ Lecture Notes in Computer Science
Deposited On:	16 Dec 2005
Last Modified:	23 Jan 2009 02:43

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