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Resource-centric worklist visualisation

Brown, Ross A. & Paik, Helen (2005) Resource-centric worklist visualisation. Lecture Notes in Computer Science, 3760, pp. 94-111.

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Abstract

Business process management, and in particular workflow management, are a major area of ICT research. At present no coherent approach has been developed to address the problem of workflow visualisation to aid workers in the process of task prioritisation. In this paper we describe the development of a new, coherent approach to worklist visualisation, via analysis and development of a resource-centric view of the worklist information. We then derive appropriate visualisations for worklists and the relevant resources to aid worker in decision making. A worklist visualisation system has been implemented as an extension to an open-source workflow system, YAWL (Yet AnotherWorkflow Language).

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ID Code: 2933
Item Type: Journal Article
Additional Information: Paper presented in the OTM Confederated International Conferences, CoopIS, DOA, and ODBASE 2005, Agia Napa, Cyprus, October 31 - November 4, 2005,
Keywords: Workflow, Worklist Visualisation, Resource, Centric Worklists
DOI: 10.1007/11575771_9
ISBN: 9783540297369
ISSN: 0302-9743
Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Information Systems not elsewhere classified (080699)
Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Decision Support and Group Support Systems (080605)
Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Computer-Human Interaction (080602)
Divisions: Past > QUT Faculties & Divisions > Faculty of Science and Technology
Current > QUT Faculties and Divisions > Science & Engineering Faculty
Copyright Owner: Copyright 2005 Springer
Deposited On: 16 Dec 2005
Last Modified: 16 Jul 2014 07:35

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