Empirical evaluation of a service analysis and design methodology
Korthaus, Axel, Kohlborn, Thomas, Rosemann, Michael, & Couzens, James (2009) Empirical evaluation of a service analysis and design methodology. In Proceedings of: ACIS 2009 : 20th Australasian Conference on Information Systems, Monash University, Melbourne, pp. 185-194.
Service-orientation has gained widespread acceptance and is increasingly being employed as a paradigm for structuring both business and IT architectures. An earlier study of extant service analysis and design methodologies discovered a need for holistic approaches that equally account for both business and software services, which motivated the design of a new, consolidated service analysis and design methodology. A challenge in design-oriented research is to evaluate the utility of the newly created artefacts (here: the methodology), as they are often intended to become part of complex socio-technical systems. Therefore, after presenting a brief overview of the consolidated methodology, the paper discusses possible approaches for the “evaluate” phase of this design-science research process and presents the results of an empirical evaluation conducted in an Action Research study at one of Australia’s largest financial services providers.
Impact and interest:
Citation counts are sourced monthly from and citation databases.
These databases contain citations from different subsets of available publications and different time periods and thus the citation count from each is usually different. Some works are not in either database and no count is displayed. Scopus includes citations from articles published in 1996 onwards, and Web of Science® generally from 1980 onwards.
Citations counts from theindexing service can be viewed at the linked Google Scholar™ search.
Full-text downloads displays the total number of times this work’s files (e.g., a PDF) have been downloaded from QUT ePrints as well as the number of downloads in the previous 365 days. The count includes downloads for all files if a work has more than one.
|Item Type:||Conference Paper|
|Keywords:||Service analysis and design, SOA, methodology, Design Science, evaluation|
|Subjects:||Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Information Systems Development Methodologies (080608)|
|Divisions:||Past > QUT Faculties & Divisions > Faculty of Science and Technology
Past > Schools > School of Information Systems
Current > Research Centres > Smart Services CRC
|Copyright Owner:||Copyright 2009 please contact the authors|
|Deposited On:||18 Jan 2010 04:34|
|Last Modified:||29 Feb 2012 14:08|
Repository Staff Only: item control page