Empirical evaluation of a service analysis and design methodology
Korthaus, Axel, Kohlborn, Thomas, Rosemann, Michael, & Couzens, James (2009) Empirical evaluation of a service analysis and design methodology. In Proceedings of: ACIS 2009 : 20th Australasian Conference on Information Systems, Monash University, Melbourne, pp. 185-194.
Service-orientation has gained widespread acceptance and is increasingly being employed as a paradigm for structuring both business and IT architectures. An earlier study of extant service analysis and design methodologies discovered a need for holistic approaches that equally account for both business and software services, which motivated the design of a new, consolidated service analysis and design methodology. A challenge in design-oriented research is to evaluate the utility of the newly created artefacts (here: the methodology), as they are often intended to become part of complex socio-technical systems. Therefore, after presenting a brief overview of the consolidated methodology, the paper discusses possible approaches for the “evaluate” phase of this design-science research process and presents the results of an empirical evaluation conducted in an Action Research study at one of Australia’s largest financial services providers.
Impact and interest:
Citation counts are sourced monthly from and citation databases.
Citations counts from theindexing service can be viewed at the linked Google Scholar™ search.
|Item Type:||Conference Paper|
|Keywords:||Service analysis and design, SOA, methodology, Design Science, evaluation|
|Subjects:||Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Information Systems Development Methodologies (080608)|
|Divisions:||Past > QUT Faculties & Divisions > Faculty of Science and Technology
Past > Schools > School of Information Systems
Current > Research Centres > Smart Services CRC
|Copyright Owner:||Copyright 2009 please contact the authors|
|Deposited On:||18 Jan 2010 04:34|
|Last Modified:||29 Feb 2012 14:08|
Repository Staff Only: item control page