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Validating the IS-Impact model : two exploratory case studies in China and Malaysia

Cao, Lan & Elias, Nur Fazidah (2009) Validating the IS-Impact model : two exploratory case studies in China and Malaysia. In Bapna, Ravi & Sambamurthy , V (Eds.) Proceedings of the Pacific Asia Conference on Information Systems 2009, Association for Information Systems (AIS), Hotel Novotel, Hyderabad, India, pp. 1-14.

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Abstract

For over a decade, IT expenditure in China and Malaysia has shown a significant increase, as organisations in these countries are increasingly dependent on information systems (IS) for achieving strategic advantages and business benefits. However, there have been numerous reports of dissatisfaction with IS, and in some cases the effectiveness of the information systems have yet to be reviewed. Two exploratory case studies reported in this paper are the first phase of an overall research in validating the IS-Impact model introduced by Gable, Sedera and Chan in two countries: China and Malaysia. This validation research aims to produce a standard measuring model across different contexts. The purpose of this paper is to present preliminary findings from two exploratory case studies, attempt to test the feasibility of the research design and to investigate applicability of the IS-Impact model in Chinese and Malaysian organisations. Twenty-nine respondents from a Chinese private company and seventeen respondents from a state government in Malaysia were involved in these studies. Findings indicated that most of existing IS-Impact measures are applicable in the study contexts, however, there are some new measures informed by the respondents. Feedback from the case studies also suggested necessary modifications to the Mandarin instrument.

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ID Code: 29804
Item Type: Conference Paper
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Keywords: IS-Impact, Model Validation, Pilot Study, Exploratory Case Study, Context Extension, IS Success Model, China, Malaysia
Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600)
Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Information Systems Management (080609)
Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Information Systems Theory (080611)
Divisions: Past > QUT Faculties & Divisions > Faculty of Science and Technology
Past > Schools > School of Information Technology
Copyright Owner: Copyright 2009 Please consult the authors.
Deposited On: 19 Jan 2010 15:31
Last Modified: 10 Jun 2010 00:18

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