The impact of organisational culture on ERP systems implementation : lessons from Jordan

Rabaa'i, Ahmad A. (2009) The impact of organisational culture on ERP systems implementation : lessons from Jordan. In Proceedings of the Pacific Asia Conference on Information Systems 2009, Hyderabad, India .

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Jordan is adopting Enterprise Resource Planning (ERP) systems in both its public and private sectors. Jordan's emerging private sector has historically close ties to the public sector; though a global market orientation requires a shift in its organisational culture. ERPs however embed business processes which do not necessarily fit with traditional cultural practices, and implementation success is not assured. This study looks at the perceptions of both public and private sector ERP implementations in Jordan and assesses these on various measures of success. There were few differences between public and private sectors, but the benefits actually realised in Jordanian ERPs fell short of claims made for the technology in other cultures.

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ID Code: 29838
Item Type: Conference Paper
Refereed: Yes
Keywords: Enterprise Resource Planning, Organisational Culture, Critical Success Factors, Developing Countries, Jordan
Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600)
Divisions: Past > QUT Faculties & Divisions > Faculty of Science and Technology
Copyright Owner: Copyright 2009 Ahmad A. Rabaa'i.
Deposited On: 21 Jan 2010 00:52
Last Modified: 29 Feb 2012 14:13

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