Identifying critical success factors of ERP Systems at the higher education sector

Rabaa'i, Ahmad A. (2009) Identifying critical success factors of ERP Systems at the higher education sector. In ISIICT 2009 : Third International Symposium on Innovation in Information & Communication Technology, 15 - 17 December, 2009, Philadelphia University, Amman, Jordan.

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In response to a range of contextual drivers, the worldwide adoption of ERP Systems in Higher Education Institutions (HEIs) has increased substantially over the past decade. Though the difficulties and high failure rate in implementing ERP systems at university environments have been cited in the literature, research on critical success factors (CSFs) for ERP implementations in this context is rare and fragmented. This paper is part of a larger research effort that aims to contribute to understanding the phenomenon of ERP implementations and evaluations in HEIs in the Australasian region; it identifies, previously reported, critical success factors (CSFs) in relation to ERP system implementations and discusses the importance of these factors.

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ID Code: 29841
Item Type: Conference Paper
Refereed: Yes
Additional URLs:
Keywords: Critical success factors, CSFs, ERP implementation success, ERP systems, Higher Education, HERN
Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600)
Divisions: Past > QUT Faculties & Divisions > Faculty of Science and Technology
Copyright Owner: Copyright 2009 please contact the author
Deposited On: 21 Jan 2010 03:44
Last Modified: 29 Feb 2012 14:12

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