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User-designer collaboration during the early stage of the design process

Lee, JungHo, Popovic, Vesna, Blackler, Alethea L., & Lee, KunPyo (2009) User-designer collaboration during the early stage of the design process. In IASDR 2009 Proceedings, Korean Society of Design Science , COEX, Seoul, pp. 1-12.

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Abstract

As user involvement becomes a necessary part of the product development process, various ways of accessing users' latent needs have been developed and studied. Reviews of literatures in user involvement and product development have revealed that accessing users' latent needs and transferring them into design process could be facilitated by effectively implementing user-designer collaboration during the early stage of the design process. In this paper, various types of user-designer collaboration were observed and then distinct characteristics of user-designer collaboration were classified into three categories. 1) Passive objectivity, 2) workplace democratisation, and 3) shared contexts were observed as strategies for better user-designer collaboration, which have been employed in the area of user-centred design, user participatory design and design for experiencing. Based on the literature review, this paper proposed a basic collaboration mechanism between the users and the designers during the early stage of the design process and then discussed how its mechanism will help to describe the interactions between the users and the designers during the user involvement sessions.

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ID Code: 30224
Item Type: Conference Paper
Keywords: Co-design, Co-creation, Participatory Design, Design Management and Strategy
ISBN: 9788996319405
Subjects: Australian and New Zealand Standard Research Classification > BUILT ENVIRONMENT AND DESIGN (120000) > DESIGN PRACTICE AND MANAGEMENT (120300) > Industrial Design (120305)
Australian and New Zealand Standard Research Classification > BUILT ENVIRONMENT AND DESIGN (120000) > DESIGN PRACTICE AND MANAGEMENT (120300) > Digital and Interaction Design (120304)
Divisions: Past > QUT Faculties & Divisions > Faculty of Built Environment and Engineering
Past > Schools > School of Design
Copyright Owner: Copyright 2009 [please consult the authors]
Deposited On: 25 Mar 2010 10:50
Last Modified: 01 Mar 2012 00:05

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