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Do production employees engage in emotional labour?

Townsend, Keith (2008) Do production employees engage in emotional labour? Journal of Industrial Relations, 50(1), pp. 175-180.

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0 citations in Web of Science®

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ID Code: 30802
Item Type: Journal Article
Keywords: Emotional Labour, Emotions, Manufacturing
DOI: 10.1177/0022185607085701
ISSN: 0022-1856
Subjects: Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300) > Human Resources Management (150305)
Divisions: Current > QUT Faculties and Divisions > QUT Business School
Current > Schools > School of Management
Deposited On: 12 Feb 2010 22:47
Last Modified: 05 Jan 2011 23:56

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