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Passengers in the airport : artefacts and activities

Kraal, Ben J., Popovic, Vesna, & Kirk, Philip J. (2009) Passengers in the airport : artefacts and activities. In Design : Open 24/7, Melbourne, Victoria.

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Abstract

This study addresses the ordinary activities of passengers in airports. Using observational techniques we investigated how passenger activities are mediated by artefacts, in this the bags that people carry. The relationship between passengers and their bags is shown to be complex and contingent on many factors. We report on our early research in the airport and document an emerging taxonomy of passenger activity. The significance of this research is in the contribution made to an understanding of passenger activities which could contribute to the design of future technologies for passenger facilitation and to airport terminal design.

Impact and interest:

1 citations in Scopus
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323 since deposited on 25 Mar 2010
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ID Code: 31029
Item Type: Conference Paper
Keywords: Airport Passengers, Fieldwork
ISBN: 9781605588544
Subjects: Australian and New Zealand Standard Research Classification > BUILT ENVIRONMENT AND DESIGN (120000) > DESIGN PRACTICE AND MANAGEMENT (120300) > Design Innovation (120302)
Divisions: Past > QUT Faculties & Divisions > Faculty of Built Environment and Engineering
Past > Schools > School of Design
Copyright Owner: Copyright 2009 the authors and CHISIG
Deposited On: 25 Mar 2010 11:23
Last Modified: 01 Mar 2012 00:07

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