Measuring building quality of shopping centres in Surabaya by Analytical Hierarchy Process (AHP)

Susilawati, Connie, Rahardjo, Jani, & Yudiyanty, Yenny (2003) Measuring building quality of shopping centres in Surabaya by Analytical Hierarchy Process (AHP). In Proceedings of The 9th Annual Conference Pacific Rim Real Estate Society, PRRES, Customs House, Brisbane, Queensland.


Quality has been an important factor for shopping centers in competitive conditions. However, quality measurement has no standard. In Surabaya, only two regional shopping centers will be measured in this research. The objective is assessing quality of shopping centers building using Analytical Hierarchy Process (AHP) method and calculating the Building Quality Index. An overall ranking of Hierarchy priorities of quality criteria founded as a result from AHP analysis. Access and Circulation became the highest priority in affecting quality of shopping centers building according to respondents’ perception of quality. Weightened value as a result from comparison between two shopping centers as follows: Tunjungan Plaza get 0,732 point and Surabaya Plaza get 0,268 point. The first shopping center got higher weight than the second shopping center. The BQI for Tunjungan Plaza is 66% and for Surabaya Plaza is 64%.

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ID Code: 31124
Item Type: Conference Paper
Refereed: No
Additional URLs:
Keywords: Building Quality Index, shopping centers, Analytical Hierarchy Process (AHP), Surabaya
Subjects: Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > COMMERCIAL SERVICES (150400) > Real Estate and Valuation Services (150403)
Divisions: Past > QUT Faculties & Divisions > Faculty of Built Environment and Engineering
Past > Schools > School of Urban Development
Copyright Owner: Copyright 2003 Pacific Rim Real Estate Society and the authors
Deposited On: 03 Mar 2010 21:48
Last Modified: 10 Aug 2011 18:35

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