QUT ePrints

In-session processes in online counselling with young people : an exploratory approach

Williams, Robert, Bambling, Matthew, King, Robert, & Abbott, Quentin (2009) In-session processes in online counselling with young people : an exploratory approach. Counselling and Psychotherapy Research, 9(2), pp. 93-100.

View at publisher

Abstract

Aims : The aim of this study was to conduct an exploratory investigation into the in-session processes and behaviours that occur between therapists and young people in online counseling. Method: The Consensual Qualitative Research method was employed to identify in-session behaviours and a coding instrument was developed to determine their frequency of use and assess whether nuances carried in the meaning of text messages have an influential effect during sessions. Eighty-five single-session transcripts were examined in total by two independent coders. Results: Sample statistics revealed that, on average, rapport-building processes were used more consistently across cases with both types of processes having a moderately strong positive effect on young people. However, closer examination of these processes revealed weaker positive effects for in-session behaviours that rely more heavily on verbal and non-verbal cues to be accurately interpreted. Implications for Practice and Future Research: These findings imply that therapists may focus more on building rapport than accomplishing tasks with young people during online counselling sessions due to the absence of verbal and non-verbal information when communicating via text messages.

Impact and interest:

8 citations in Scopus
Search Google Scholar™

Citation countsare sourced monthly from Scopus and Web of Science® citation databases.

These databases contain citations from different subsets of available publications and different time periods and thus the citation count from each is usually different. Some works are not in either database and no count is displayed. Scopus includes citations from articles published in 1996 onwards, and Web of Science® generally from 1980 onwards.

Citations counts from the Google Scholar™ indexing service can be viewed at the linked Google Scholar™ search.

Full-text downloads:

501 since deposited on 17 Mar 2010
130 in the past twelve months

Full-text downloadsdisplays the total number of times this work’s files (e.g., a PDF) have been downloaded from QUT ePrints as well as the number of downloads in the previous 365 days. The count includes downloads for all files if a work has more than one.

ID Code: 31354
Item Type: Journal Article
Keywords: Online Counselling, Young People, In-Session Behaviours, Mixed-Method, Rapport-Building, Task-Accomplishment
DOI: 10.1080/14733140802490606
ISSN: 1473-3145
Subjects: Australian and New Zealand Standard Research Classification > PSYCHOLOGY AND COGNITIVE SCIENCES (170000) > PSYCHOLOGY (170100) > Health Clinical and Counselling Psychology (170106)
Divisions: Current > QUT Faculties and Divisions > Faculty of Health
Current > Institutes > Institute of Health and Biomedical Innovation
Current > Schools > School of Psychology & Counselling
Copyright Owner: Copyright 2009 Routledge/Taylor & Francis Group
Copyright Statement: This is an electronic version of an article published in Williams, Robert and Bambling, Matthew and King, Robert and Abbott, Quentin (2009) In-session processes in online counselling with young people : an exploratory approach. Counselling and Psychotherapy Research: Linking Research with Practice, 9(2). pp. 93-100. Counselling and Psychotherapy Research: Linking Research with Practice is available online at informaworldTM
Deposited On: 18 Mar 2010 09:42
Last Modified: 01 Mar 2012 00:08

Export: EndNote | Dublin Core | BibTeX

Repository Staff Only: item control page