In-session processes in online counselling with young people : an exploratory approach
Williams, Robert, Bambling, Matthew, King, Robert, & Abbott, Quentin (2009) In-session processes in online counselling with young people : an exploratory approach. Counselling and Psychotherapy Research, 9(2), pp. 93-100.
Aims : The aim of this study was to conduct an exploratory investigation into the in-session processes and behaviours that occur between therapists and young people in online counseling. Method: The Consensual Qualitative Research method was employed to identify in-session behaviours and a coding instrument was developed to determine their frequency of use and assess whether nuances carried in the meaning of text messages have an influential effect during sessions. Eighty-five single-session transcripts were examined in total by two independent coders. Results: Sample statistics revealed that, on average, rapport-building processes were used more consistently across cases with both types of processes having a moderately strong positive effect on young people. However, closer examination of these processes revealed weaker positive effects for in-session behaviours that rely more heavily on verbal and non-verbal cues to be accurately interpreted. Implications for Practice and Future Research: These findings imply that therapists may focus more on building rapport than accomplishing tasks with young people during online counselling sessions due to the absence of verbal and non-verbal information when communicating via text messages.
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|Item Type:||Journal Article|
|Keywords:||Online Counselling, Young People, In-Session Behaviours, Mixed-Method, Rapport-Building, Task-Accomplishment|
|Subjects:||Australian and New Zealand Standard Research Classification > PSYCHOLOGY AND COGNITIVE SCIENCES (170000) > PSYCHOLOGY (170100) > Health Clinical and Counselling Psychology (170106)|
|Divisions:||Current > QUT Faculties and Divisions > Faculty of Health|
Current > Institutes > Institute of Health and Biomedical Innovation
Current > Schools > School of Psychology & Counselling
|Copyright Owner:||Copyright 2009 Routledge/Taylor & Francis Group|
|Copyright Statement:||This is an electronic version of an article published in Williams, Robert and Bambling, Matthew and King, Robert and Abbott, Quentin (2009) In-session processes in online counselling with young people : an exploratory approach. Counselling and Psychotherapy Research: Linking Research with Practice, 9(2). pp. 93-100. Counselling and Psychotherapy Research: Linking Research with Practice is available online at informaworldTM|
|Deposited On:||18 Mar 2010 09:42|
|Last Modified:||01 Mar 2012 00:08|
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