Improving quality management system implementation in Indonesian construction firms : a research project

Willar, Debby, Coffey, Vaughan, & Trigunarsyah, Bambang (2010) Improving quality management system implementation in Indonesian construction firms : a research project. In Proceedings of the 1st Makassar International Conference on Civil Engineering (MICCE 2010), Civil Engineering Department, Hasanuddin University, Indonesia, Clarion Hotel & Convention, Makassar, South Sulawesi.

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This paper has two main sections, the first of which presents a summarized review of the literature concerning previous studies on the implementation of ISO 9000 quality management systems (QMSs) both in global construction companies as well as in Indonesian construction firms, and the perceived correlation between organisational culture and QMS practices in the construction sector. The first section of the paper contributes to the development of the second section, which presents details of the research project being undertaken. Based on the fundamental questions that led to the development of the main research objectives, suitable research methods have been developed in order to meet these objectives. Primary data will be collected by use of a mixed methods approach, i.e., questionnaire surveys and focus group discussions/interviews in order to obtain opinions from respondents drawn from targeted ISO construction firms. Most of the data expected to be obtained will be in future be analyzed using statistical software then the findings will be discussed in order to ultimately develop a culture-based QMS framework.

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ID Code: 31663
Item Type: Conference Paper
Refereed: Yes
Keywords: Qulity management system, Organisational culture, Indonesian construction, Qualitative research methods
ISBN: 9786029522709
Subjects: Australian and New Zealand Standard Research Classification > LANGUAGES COMMUNICATION AND CULTURE (200000) > CULTURAL STUDIES (200200) > Cultural Studies not elsewhere classified (200299)
Australian and New Zealand Standard Research Classification > BUILT ENVIRONMENT AND DESIGN (120000) > BUILDING (120200) > Building Construction Management and Project Planning (120201)
Divisions: Past > QUT Faculties & Divisions > Faculty of Built Environment and Engineering
Copyright Owner: Copyright 2010 Hasanuddin University
Deposited On: 07 Apr 2010 22:45
Last Modified: 21 Jun 2017 14:43

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