Who's talking? Communication and the casual/part-time nurse : a literature review

Batch, Mary, Barnard, Alan, & Windsor, Carol A. (2009) Who's talking? Communication and the casual/part-time nurse : a literature review. Contemporary Nurse, 33(1), pp. 20-29.

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The rapidly evolving nursing working environment has seen the increased use of flexible non standard employment, including part-time, casual and itinerate workers. Evidence suggests that the nursing workforce has been at the forefront of the flexibility push which has seen the appearance of a dual workforce and marginalization of part- time and casual workers by their full-time peers and managers. The resulting fragmentation has meant that effective communication management has become difficult. Additionally, it is likely that poor organisational communication exacerbated by the increased use of non standard staff, is a factor underlying current discontent in the nursing industry and may impact on both recruitment and retention problems as well as patient outcomes. This literature review explores the relationship between the increasing casualisation of the nursing workforce and, among other things, the communication practices of nurses within healthcare organisations.

Impact and interest:

9 citations in Scopus
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6 citations in Web of Science®

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ID Code: 31807
Item Type: Journal Article
Refereed: Yes
Additional URLs:
Keywords: Nursing, Casualisation, Communication, Health Care Organisations
ISSN: 1037-6178
Subjects: Australian and New Zealand Standard Research Classification > MEDICAL AND HEALTH SCIENCES (110000) > NURSING (111000) > Clinical Nursing - Secondary (Acute Care) (111003)
Divisions: Current > QUT Faculties and Divisions > Faculty of Health
Current > Institutes > Institute of Health and Biomedical Innovation
Current > Schools > School of Nursing
Copyright Owner: Copyright 2009 eContent Management Pty. Ltd.
Deposited On: 15 Apr 2010 23:21
Last Modified: 29 Feb 2012 14:09

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