Managing knowledge transfer as a strategic approach to competitive advantage
Soosay, Claudine & Hyland, Paul (2008) Managing knowledge transfer as a strategic approach to competitive advantage. International Journal of Technology Management, 42(1/2), p. 143.
Knowledge has been recognised as a source of competitive advantage. Knowledge-based resources allow organisations to adapt products and services to the marketplace and deal with competitive challenges that enable them to compete more effectively. One factor critical to using knowledge-based resources is the ability to transfer knowledge as a dimension of the learning organisation. There are many elements that may influence whether knowledge transfer can be effectively achieved in an organisation such as leadership, problem-solving behaviours, support structures, change management capabilities, absorptive capacity and the nature of the knowledge. An existing framework was applied in a case study to explain how knowledge transfer can be managed effectively and to identify emerging issues or additional factors involved in the process. As a result, a refined framework is proposed that provides a better understanding for the effective management of knowledge transfer processes that can provide a competitive advantage.
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|Item Type:||Journal Article|
|Keywords:||knowledge transfer, competitive advantage, case study, continuous innovation, learning organisations|
|Subjects:||Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300)|
|Divisions:||Current > QUT Faculties and Divisions > QUT Business School|
|Deposited On:||20 Apr 2010 23:33|
|Last Modified:||29 Feb 2012 13:55|
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