Managing knowledge transfer as a strategic approach to competitive advantage

Soosay, Claudine & Hyland, Paul (2008) Managing knowledge transfer as a strategic approach to competitive advantage. International Journal of Technology Management, 42(1/2), p. 143.

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Knowledge has been recognised as a source of competitive advantage. Knowledge-based resources allow organisations to adapt products and services to the marketplace and deal with competitive challenges that enable them to compete more effectively. One factor critical to using knowledge-based resources is the ability to transfer knowledge as a dimension of the learning organisation. There are many elements that may influence whether knowledge transfer can be effectively achieved in an organisation such as leadership, problem-solving behaviours, support structures, change management capabilities, absorptive capacity and the nature of the knowledge. An existing framework was applied in a case study to explain how knowledge transfer can be managed effectively and to identify emerging issues or additional factors involved in the process. As a result, a refined framework is proposed that provides a better understanding for the effective management of knowledge transfer processes that can provide a competitive advantage.

Impact and interest:

7 citations in Scopus
5 citations in Web of Science®
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ID Code: 31880
Item Type: Journal Article
Refereed: Yes
Keywords: knowledge transfer, competitive advantage, case study, continuous innovation, learning organisations
DOI: 10.1504/IJTM.2008.018065
ISSN: 0267-5730
Subjects: Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300)
Divisions: Current > QUT Faculties and Divisions > QUT Business School
Deposited On: 20 Apr 2010 23:33
Last Modified: 29 Feb 2012 13:55

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