Motivational misalignment on an iconic infrastructure project

Rose, Timothy M. & Manley, Karen (2010) Motivational misalignment on an iconic infrastructure project. Building Research and Information, 38(2), pp. 144-156.

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Aligning the motivation of contractors and consultants to perform better than ‘business-as-usual’ (BAU) on a construction project is a complex undertaking and the costs of failure are high as misalignment can compromise project outcomes. Despite the potential benefits of effective alignment, there is still little information about optimally designing procurement approaches that promote motivation towards ‘above BAU’ goals. The paper contributes to this knowledge gap by examining the negative drivers of motivation in a major construction project that, despite a wide range of performance enhancing incentives, failed to exceed BAU performance. The paper provides a case study of an iconic infrastructure project undertaken in Australia between 2002 and 2004. It is shown that incentives provided to contractors and consultants to achieve above BAU performance can be compromised by a range of negative motivation drivers including: • inequitable contractual risk allocation; • late involvement of key stakeholders; • inconsistency between contract intentions and relationship intentions; • inadequate price negotiation; • inconsistency between the project performance goals and incentive goals; •unfair and inflexible incentive performance measurement processes. Future quantitative research is planned to determine the generalisability of these results.

Impact and interest:

3 citations in Scopus
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2 citations in Web of Science®

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ID Code: 32099
Item Type: Journal Article
Refereed: Yes
Additional URLs:
Keywords: motivation, construction projects, incentives, contracts, performance
DOI: 10.1080/09613210903503741
ISSN: 0961-3218
Subjects: Australian and New Zealand Standard Research Classification > BUILT ENVIRONMENT AND DESIGN (120000) > BUILDING (120200) > Building Construction Management and Project Planning (120201)
Divisions: Past > QUT Faculties & Divisions > Faculty of Built Environment and Engineering
Past > Schools > School of Urban Development
Copyright Owner: Copyright 2010 Routledge
Copyright Statement: This is an electronic version of an article published in [Building Research and Information, 28(2), pp.144-156]. [Building Research and Information] is available online at informaworldTM
Deposited On: 04 May 2010 22:41
Last Modified: 29 Feb 2012 14:15

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