An epidemic of pain in an Australian radiology practice

Van Akkeren, Jeanette & Rowlands, Bruce (2007) An epidemic of pain in an Australian radiology practice. European Journal of Information Systems, 16(6), pp. 695-711.

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This paper presents findings from a study of an organisationally mandated assimilation process of an enterprise-wide information system in a radiology practice in Australia. A number of interviews with radiologists, radiographers and administrative staff are used to explore the impact of institutional structures on the assimilation process. The case study develops an argument that culture within and outside the Australian Radiology Practice (ARP), social structures within the ARP and organisational-level management mandates have impacted on the assimilation process. The study develops a theoretical framework that integrates elements of social actor theory (Lamb & Kling, 2003) to provide a more fine-grained analysis concentrating on the relationship among the radiology practitioners, the technology (an enterprise-wide Health Information System) and a larger social milieu surrounding its use. This study offers several theoretical and practical implications for technology assimilation in the health and radiology industry regarding the important roles social interactions, individual self-perceptions, organisational mandates and policies can play in assimilating new ICTs.

Impact and interest:

25 citations in Scopus
13 citations in Web of Science®
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ID Code: 32443
Item Type: Journal Article
Refereed: Yes
Additional URLs:
Keywords: Radiology, Health information systems, Technology assimilation, Health informatics, Technology assimilation
DOI: 10.1057/palgrave.ejis.3000715
ISSN: 0960-085X
Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Information Systems Development Methodologies (080608)
Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > LIBRARY AND INFORMATION STUDIES (080700) > Health Informatics (080702)
Divisions: Current > QUT Faculties and Divisions > QUT Business School
Current > Schools > School of Accountancy
Copyright Owner: Copyright 2007 Operational Research Society Ltd.
Deposited On: 31 May 2010 21:46
Last Modified: 29 Feb 2012 14:14

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