The economics of credence goods : on the role of liability, verifiability, reputation and competition
Dulleck, Uwe, Kerschbamer, Rudolf, & Sutter, Matthias (2009) The economics of credence goods : on the role of liability, verifiability, reputation and competition. In Proceedings of the Annual Congress of Verein Fur Socialpolitik 2009, Verein, Fur Socialpolitik, Magdeburg, pp. 1-48.
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Abstract
Credence goods markets are characterized by asymmetric information between sellers and consumers that may give rise to inefficiencies, such as under- and overtreatment or market break-down. We study in a large experiment with 936 participants the determinants for efficiency in credence goods markets. While theory predicts that either liability or verifiability yields efficiency, we find that liability has a crucial, but verifiability only a minor effect. Allowing sellers to build up reputation has little influence, as predicted. Seller competition
drives down prices and yields maximal trade, but does not lead to higher efficiency as long as liability is violated.
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| ID Code: | 32444 |
|---|---|
| Item Type: | Conference Paper |
| Keywords: | Credence Goods, Expert Services, Behavioural Economics |
| Subjects: | Australian and New Zealand Standard Research Classification > ECONOMICS (140000) > APPLIED ECONOMICS (140200) > Industry Economics and Industrial Organisation (140209) Australian and New Zealand Standard Research Classification > ECONOMICS (140000) > APPLIED ECONOMICS (140200) > Experimental Economics (140206) |
| Divisions: | Current > QUT Faculties and Divisions > QUT Business School Current > Schools > School of Economics & Finance |
| Copyright Owner: | Copyright 2009 [please consult the authors] |
| Deposited On: | 03 Jun 2010 14:18 |
| Last Modified: | 11 Aug 2011 03:42 |
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