The mobile Internet and small business : an exploratory study of needs, uses and adoption with full-adopters of technology

Van Akkeren, J. & Harker, D. (2003) The mobile Internet and small business : an exploratory study of needs, uses and adoption with full-adopters of technology. Journal of Research and Practice in Information Technology, 35(3), pp. 205-219.

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The technological environment in which contemporary small and medium-sized enterprises (SMEs) operate can only be described as dynamic. The exponential rate of technological change, characterised by perceived increases in the benefits associated with various technologies, shortening product life cycles and changing standards, provides for the SME a complex and challenging operational context. The primary aim of this research was to concentrate on those SMEs that had already adopted technology in order to identify their needs for the new mobile data technologies (MDT), the mobile Internet. The research design utilised a mixed approach whereby both qualitative and quantitative data was collected to address the question. Overall, the needs of these SMEs for MDT can be conceptualised into three areas where the technology will assist business practices; communication, eCommerce and security.

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5 citations in Scopus
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ID Code: 32452
Item Type: Journal Article
Refereed: Yes
Additional URLs:
Keywords: SMEs, Mobile data technologies, E-commerce, Internet
ISSN: 1443-458X
Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Information Systems Management (080609)
Divisions: Current > QUT Faculties and Divisions > QUT Business School
Current > Schools > School of Accountancy
Deposited On: 31 May 2010 22:37
Last Modified: 10 Aug 2011 14:31

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