Mobile data technologies and SME adoption and diffusion : an empirical study on barriers and facilitators

Van Akkeren, Jeanette & Harker, Debra (2002) Mobile data technologies and SME adoption and diffusion : an empirical study on barriers and facilitators. Australasian Journal of Information Systems, 9(2), pp. 3-16.

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The technological environment in which Australian SMEs operate can be best described as dynamic and vital. The rate of technological change provides the SME owner/manager a complex and challenging operational context. Wireless applications are being developed that provide mobile devices with Internet content and e-business services. In Australia the adoption of e-commerce by large organisations has been relatively high, however the same cannot be said for SMEs where adoption has been slower than other developed countries. In contrast however mobile telephone adoption and diffusion is relatively high by SMEs. This exploratory study identifies attitudes, perceptions and issues for mobile data technologies by regional SME owner/managers across a range of industry sectors. The major issues include the sector the firm belongs to, the current adoption status of the firm, the level of mistrust of the IT industry, the cost of the technologies and the applications and attributes of the technologies.

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ID Code: 32455
Item Type: Journal Article
Refereed: Yes
Additional URLs:
Keywords: SMEs, Australia, Mobile data technologies, Internet technologies, E-commerce
ISSN: 1449-8618
Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > DISTRIBUTED COMPUTING (080500) > Mobile Technologies (080502)
Divisions: Current > QUT Faculties and Divisions > QUT Business School
Current > Schools > School of Accountancy
Deposited On: 01 Jun 2010 04:55
Last Modified: 10 Aug 2011 14:31

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