Mobile data technologies and small business adoption and diffusion : an empirical study of barriers and facilitators

Van Akkeren, Jeanette & Harker, Debra (2003) Mobile data technologies and small business adoption and diffusion : an empirical study of barriers and facilitators. In Mennecke, Brian & Strader, Troy (Eds.) Mobile Commerce : Technology, Theory and Applications. IGI Publishing, Hershey, Pennsylvania, pp. 218-244.

View at publisher


The technological environment in which contemporary small- and medium-sized enterprises (SMEs) operate can only be described as dynamic. The exponential rate of technological change, characterised by perceived increases in the benefits associated with various technologies, shortening product life cycles and changing standards, provides for the SME a complex and challenging operational context. The primary aim of this research was to identify the needs of SMEs in regional areas for mobile data technologies (MDT). In this study a distinction was drawn between those respondents who were full-adopters of technology, those who were partial-adopters, and those who were non-adopters and these three segments articulated different needs and requirements for MDT. Overall, the needs of regional SMEs for MDT can be conceptualised into three areas where the technology will assist business practices; communication, e-commerce and security

Impact and interest:

Search Google Scholar™

Citation counts are sourced monthly from Scopus and Web of Science® citation databases.

These databases contain citations from different subsets of available publications and different time periods and thus the citation count from each is usually different. Some works are not in either database and no count is displayed. Scopus includes citations from articles published in 1996 onwards, and Web of Science® generally from 1980 onwards.

Citations counts from the Google Scholar™ indexing service can be viewed at the linked Google Scholar™ search.

ID Code: 32468
Item Type: Book Chapter
Additional URLs:
Keywords: Mobile data technologies, SMEs, Australia, Diffusion, E-commerce
DOI: 10.4018/978-1-59140-044-8.ch012
ISBN: 9781591400448
Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > DISTRIBUTED COMPUTING (080500) > Mobile Technologies (080502)
Divisions: Current > QUT Faculties and Divisions > QUT Business School
Current > Schools > School of Accountancy
Deposited On: 01 Jun 2010 21:27
Last Modified: 10 Aug 2011 14:31

Export: EndNote | Dublin Core | BibTeX

Repository Staff Only: item control page