Towards developing an integrated model of information behaviour

Lakshminarayanan, Bhuvaneshwari (2010) Towards developing an integrated model of information behaviour. PhD thesis, Queensland University of Technology.


This paper presents the results from a study of information behaviors in the context of people's everyday lives undertaken in order to develop an integrated model of information behavior (IB). 34 participants from across 6 countries maintained a daily information journal or diary – mainly through a secure web log – for two weeks, to an aggregate of 468 participant days over five months. The text-rich diary data was analyzed using a multi-method qualitative-quantitative analysis in the following order: Grounded Theory analysis with manual coding, automated concept analysis using thesaurus-based visualization, and finally a statistical analysis of the coding data. The findings indicate that people engage in several information behaviors simultaneously throughout their everyday lives (including home and work life) and that sense-making is entangled in all aspects of them. Participants engaged in many of the information behaviors in a parallel, distributed, and concurrent fashion: many information behaviors for one information problem, one information behavior across many information problems, and many information behaviors concurrently across many information problems. Findings indicate also that information avoidance – both active and passive avoidance – is a common phenomenon and that information organizing behaviors or the lack thereof caused the most problems for participants. An integrated model of information behaviors is presented based on the findings.

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ID Code: 33252
Item Type: QUT Thesis (PhD)
Supervisor: Spink, Amanda & Edwards, Sylvia
Keywords: information behaviour, information behaviour model, information journal, information behaviour theories, diary study, information seeking, information searching, information finding, sensemaking, information foraging, berrypicking, information ecologies, blog study, tagging, Leximancer, WordPress, cooccurrence matrix, qualitative study, multimethod analysis, grounded theory, diary methodology, diary instrument, information use, information organising, social networking, information contexts, information contexts, intersubjectivity, everydaylife information seeking
Divisions: Past > QUT Faculties & Divisions > Faculty of Science and Technology
Institution: Queensland University of Technology
Deposited On: 26 Jul 2010 01:37
Last Modified: 21 Jun 2017 14:43

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