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ERP systems implementation and organizational culture : the case of Jordan

Rabaa'i, Ahmad A. (2009) ERP systems implementation and organizational culture : the case of Jordan. In AMCIS 2009 Proceedings, AMCIS, San Francisco, p. 38.

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    Abstract

    Jordan is adopting Enterprise Resource Planning (ERP) systems in both its public and private sectors. Jordan's emerging private sector has historically close ties to the public sector; though a global market orientation requires a shift in its organizational culture. ERPs however embed business processes which do not necessarily fit with traditional cultural practices, and implementation success is not assured. This study looks at the perceptions of both public and private sector ERP implementations in Jordan and assesses these on various measures of success. There were few differences between public and private sectors, but the benefits actually realized in Jordanian ERPs fell short of claims made for the technology in other cultures.

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    ID Code: 33295
    Item Type: Conference Paper
    Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600)
    Divisions: Past > QUT Faculties & Divisions > Faculty of Science and Technology
    Copyright Owner: Copyright 2009 AMCIS
    Deposited On: 30 Jul 2010 07:49
    Last Modified: 30 Jul 2010 07:49

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