IT-enhanced communication protocols for building project management

Ahuja, Vanita, Yang, Jay, & Shankar, Ravi (2010) IT-enhanced communication protocols for building project management. Engineering, Construction and Architectural Management, 17(2), pp. 159-179.

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Purpose – Building project management requires real time flow of information between all the project team members or the supply chain members. In the present scenario, when project participants are geographically separated, adoption of Information Communication Technology (ICT) enables such effective communication. But strategic adoption of ICT requires that all the supply chain members follow the accepted methods of communication or the communication protocols. The majority of the construction organizations are small and medium enterprises (SMEs). This research, therefore, proposes to focus on developing IT-enhanced communication protocols for building project management by SMEs.

Design/methodology/approach – The research adopts a sequential mixed methods approach, where data collection and analysis are conducted in both the quantitative and qualitative phases of research.

Findings – The protocols are proposed as a “Strategic Model for Enhancing ICT Diffusion in Building Projects”. The framework for the model is discussed at three levels of study, i.e industry, organization, and people.

Practical implications – While the research was conducted in an Indian context, the research outcome is envisaged to be widely applicable in other countries with due considerations.

Originality/value – The developed framework has implications for national level bodies and academic institutions, organizations, people or project managers and is applicable at the international level after due considerations.

Impact and interest:

8 citations in Scopus
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ID Code: 33717
Item Type: Journal Article
Refereed: Yes
Keywords: Communication Technologies, Project Management, Small to Medium-sized Enterprises, Protocols
DOI: 10.1108/09699981011024678
ISSN: 0969-9988
Subjects: Australian and New Zealand Standard Research Classification > ENGINEERING (090000) > CIVIL ENGINEERING (090500)
Australian and New Zealand Standard Research Classification > BUILT ENVIRONMENT AND DESIGN (120000) > BUILDING (120200)
Divisions: Past > QUT Faculties & Divisions > Faculty of Built Environment and Engineering
Past > Schools > School of Engineering Systems
Deposited On: 19 Aug 2010 02:48
Last Modified: 29 Feb 2012 14:15

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