Communicating with first year students ; so many channels but is anyone listening? A practice report

Lodge, Jason M. (2010) Communicating with first year students ; so many channels but is anyone listening? A practice report. The International Journal of the First Year in Higher Education, 1(1), pp. 100-105.


Communicating with first year students has become a far more complex prospect in the digital age. There is a lot of competition for limited attentional resources from media sources in almost endless channels. Getting important messages to students when there is so much competing information is a difficult prospect for academic and professional divisions of the university alike. Students’ preferences for these communication channels are not well understood and are constantly changing with the introduction of new technology. A first year group was surveyed about their use and preference for various sources of information. Students were generally positive about the use of social networking and other new online media but strongly preferred more established channels for official academic and administrative information. A discussion of the findings and recommendations follows.

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ID Code: 34106
Item Type: Journal Article
Refereed: Yes
Additional URLs:
Keywords: higher education, first year, communication channels, HERN
DOI: 10.5204/intjfyhe.v1i1.23
ISSN: 1838-2959
Subjects: Australian and New Zealand Standard Research Classification > EDUCATION (130000) > OTHER EDUCATION (139900)
Divisions: Current > QUT Faculties and Divisions > Faculty of Health
Current > Schools > School of Psychology & Counselling
Copyright Owner: Copyright 2010 Jason Lodge
Copyright Statement: © Copyright of practice reports is retained by the author/s. As an open access journal, practice
reports are free to use, with proper attribution, in educational and other non-commercial settings.
Deposited On: 13 Aug 2010 01:02
Last Modified: 13 Aug 2010 01:02

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