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Enterprise systems in universities : a teaching case

Rabaa'i, Ahmad A., Bandara, Wasana, & Gable, Guy G. (2010) Enterprise systems in universities : a teaching case. In 16th Americas Conference on Information Systems (AMCIS), August 12-15, 2010., Lima, Peru.

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    This teaching case aims to contribute to understanding the phenomenon of Enterprise Systems (ES) implementations in universities. Through this case, students will gain understanding of the importance of ‘contextual elements’ for large scale information systems (IS) implementations, in particular ES. This teaching case illustrates how these contextual factors contribute to the success or failure of such implementations, and how they can influence the decisions that dictate the lifecycle of such systems. The case describes ES implementations at a leading Australian university, and presents a rich account of the institutional, national and industry-sector contexts that have influenced the directions and decisions taken. The journey encountered with the main Enterprise Systems that support Financials, Human Resources and Facilities are described suggesting the lifecycle phases, critical success factors and lessons learnt.

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    ID Code: 34148
    Item Type: Conference Paper
    Keywords: Teaching case, Enterprise systems, Universities, System implementation, Tertiary education sector
    Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600)
    Divisions: Past > QUT Faculties & Divisions > Faculty of Science and Technology
    Copyright Owner: Copyright 2010 Please consult the authors
    Deposited On: 17 Aug 2010 14:11
    Last Modified: 01 Mar 2012 00:30

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