Moderation or mediation? An examination of the role perceived managerial support has on job satisfaction and psychological strain
Sawang, Sukanlaya (2010) Moderation or mediation? An examination of the role perceived managerial support has on job satisfaction and psychological strain. Current Psychology, 29(3), pp. 247-256.
Employees are vital assets for an enterprise and therefore need to be valued by their employers. Employers can create a safe and reduced stress environment to work; managers thus provide organizational support through their managerial role by caring for their subordinates’ well-being and by providing work advisory. By providing the managerial support to the employees, organizations can reduce costs and increase productivity. Past research has investigated the role of organizational support on stress as a single model either moderating or mediating role. The previous findings were also inconsistent. The purpose of this study was to test both the mediating and the moderating effect of the perceived managerial support on role stressors and psychological outcomes. This study used 380 participants taken from several small firms in Thailand. The results confirmed the mediation role of perceived managerial support, but not the moderation effect.
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|Item Type:||Journal Article|
|Additional Information:||Published version is available via DOI link.|
|Keywords:||Managerial support, small firms, Psychological strain, Job satisfaction|
|Subjects:||Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300) > Organisational Behaviour (150311)
Australian and New Zealand Standard Research Classification > PSYCHOLOGY AND COGNITIVE SCIENCES (170000) > PSYCHOLOGY (170100) > Industrial and Organisational Psychology (170107)
|Divisions:||Current > QUT Faculties and Divisions > QUT Business School
Current > Schools > School of Management
|Deposited On:||13 Sep 2010 02:48|
|Last Modified:||29 Feb 2012 14:17|
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