Evaluation of service quality : Brisbane City Council, Customer Service Centre

Leong, Cynthia S. Y (1999) Evaluation of service quality : Brisbane City Council, Customer Service Centre. Masters by Research thesis, Queensland University of Technology.

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ID Code: 36344
Item Type: QUT Thesis (Masters by Research)
Additional Information: Presented to the School of Marketing and International Business, Queensland University of Technology.
Keywords: Customer relations Queensland Brisbane, Consumer satisfaction Queensland Brisbane, Consumer complaints Queensland Brisbane, thesis, masters
Institution: Queensland University of Technology
Copyright Owner: Copyright Cynthia S. Y Leong
Deposited On: 22 Sep 2010 13:04
Last Modified: 02 Nov 2015 04:20

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