Evaluation of service quality : Brisbane City Council, Customer Service Centre
Leong, Cynthia S. Y (1999) Evaluation of service quality : Brisbane City Council, Customer Service Centre. Masters by Research thesis, Queensland University of Technology.
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|Item Type:||QUT Thesis (Masters by Research)|
|Additional Information:||Presented to the School of Marketing and International Business, Queensland University of Technology.|
|Keywords:||Customer relations Queensland Brisbane, Consumer satisfaction Queensland Brisbane, Consumer complaints Queensland Brisbane, thesis, masters|
|Institution:||Queensland University of Technology|
|Copyright Owner:||Copyright Cynthia S. Y Leong|
|Deposited On:||22 Sep 2010 13:04|
|Last Modified:||09 Feb 2011 13:55|
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