Organisational challenges in understanding and implementing effective buiness continuity management strategies in a complex and critical organisation : an airport case study

Zerbe, Dominika (2007) Organisational challenges in understanding and implementing effective buiness continuity management strategies in a complex and critical organisation : an airport case study. Masters by Research thesis, Queensland University of Technology.

Abstract

With the increasing complexity of modern day threats and the growing sophistication of interlinked and interdependent operating environments, Business Continuity Management (BCM) has emerged as a new discipline, offering a strategic approach to safeguarding organisational functions. Of significant interest is the application of BCM frameworks and strategies within critical infrastructure, and in particular the aviation industry. Given the increased focus on security and safety for critical infrastructures, research into the adoption of BCM principles within an airport environment provides valuable management outcomes and research into a previously neglected area of inquisition. This research has used a single case study methodology to identify possible impediments to BCM adoption and implementation by the Brisbane Airport Corporation (BAC). It has identified a number of misalignments between the required breadth of focus for a BCM program, identified differing views on specific roles and responsibilities required during a major disruptive event and illustrated the complexities of the Brisbane Airport which impede the understanding and implementation of effective Business Continuity Management Strategies.

Impact and interest:

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ID Code: 36374
Item Type: QUT Thesis (Masters by Research)
Supervisor: Barnes, Paul
Additional Information: Thesis embargoed until 3 July 2013.
Keywords: Crisis management, Emergency management, Business planning, business continuity management, business continuity planning, airport, operational resilience, resilience, critical infrastructure protection, crisis management, stratrgic management, contingency planning, risk management, disaster response planning, Brisbane Airport Corporation, privatisation of critical infrastructure, qualitative research, exploratory research, case study, thesis, masters
Institution: Queensland University of Technology
Deposited On: 22 Sep 2010 13:05
Last Modified: 02 Jul 2013 14:10

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