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Analyzing requirements and approaches for sourcing software based services

Gangadharan, G.R. & Fielt, E. (2010) Analyzing requirements and approaches for sourcing software based services. In Luo, Zongwei (Ed.) Service Science and Logistics Informatics : Innovative Perspectives. IGI Global, Hershey, PA, pp. 195-205.

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    Abstract

    Increasingly, software is no longer developed as a single system, but rather as a smart combination of so-called software services. Each of these provides an independent, specific and relatively small piece of functionality, which is typically accessible through the Internet from internal or external service providers. To the best of our knowledge, there are no standards or models that describe the sourcing process of these software based services (SBS). We identify the sourcing requirements for SBS and associate the key characteristics of SBS (with the sourcing requirements introduced). Furthermore, we investigate the sourcing of SBS with the related works in the field of classical procurement, business process outsourcing, and information systems sourcing. Based on the analysis, we conclude that the direct adoption of these approaches for SBS is not feasible and new approaches are required for sourcing SBS.

    Impact and interest:

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    ID Code: 37947
    Item Type: Book Chapter
    Additional Information: This book provides both business and IT professionals a reference for practices and guidelines to service innovation in logistics and supply chain management.
    Keywords: software service, Service-Oriented Architectures, Software as a Service, Sourcing, Purchasing
    ISBN: 9781615206032
    Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > COMPUTER SOFTWARE (080300)
    Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600)
    Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300) > Logistics and Supply Chain Management (150309)
    Divisions: Past > QUT Faculties & Divisions > Faculty of Science and Technology
    Copyright Owner: Copyright © 2010 by IGI Global.
    Deposited On: 14 Oct 2010 14:34
    Last Modified: 28 May 2013 07:36

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