Curbing paper wastage using flavoured feedback

Medland, Richard C. (2010) Curbing paper wastage using flavoured feedback. In Proceedings of OZCHI 2010 : Design – Interaction – Participation, Association for Computing Machinery (ACM) Press, Queensland University of Technology, Brisbane, Queensland, pp. 224-227.

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In November 2009 the researcher embarked on a project aimed at reducing the amount of paper used by Queensland University of Technology (QUT) staff in their daily workplace activities. The key goal was to communicate to staff that excessive printing has a tangible and negative effect on their workplace and local environment. The research objective was to better understand what motivates staff towards more ecologically sustainable printing practises, whilst meeting their job’s demands. The current study is built on previous research that found that one interface does not address the needs of all users when creating persuasive Human Computer Interaction (HCI) interventions targeting resource consumption. In response, the current study created and trialled software that communicates individual paper consumption in precise metrics. Based on preliminary research data different metric sets have been defined to address the different motivations and beliefs of user archetypes using descriptive and injunctive normative information.

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ID Code: 37978
Item Type: Conference Paper
Refereed: Yes
Keywords: Human-Computer Interaction, Paper Conservation, Environmental Sustainability, Interaction Design, Printing, Social Norms, Feedback, Urban Informatics, Information interfaces and presentation: Miscellaneous.
Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Computer-Human Interaction (080602)
Divisions: Current > QUT Faculties and Divisions > Creative Industries Faculty
Past > Institutes > Institute for Creative Industries and Innovation
Copyright Owner: Copyright 2010 Association for Computing Machinery (ACM) Press
Copyright Statement: © ACM, 2010. This is the author's version of the work. It is posted here by permission of ACM for your personal use. Not for redistribution. The definitive version was published in The Proceedings of OZCHI 2010 : Design – Interaction – Participation
Deposited On: 17 Oct 2010 21:55
Last Modified: 09 Feb 2011 13:42

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