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Using Enterprise 2.0 tools to facilitate knowledge transfer in complex engineering environments

Murphy, Glen D. & Salomone, Sonia (2010) Using Enterprise 2.0 tools to facilitate knowledge transfer in complex engineering environments. [Working Paper] (Unpublished)

Abstract

An essential challenge for organizations wishing to overcome informational silos is to implement mechanisms that facilitate, encourage and sustain interactions between otherwise disconnected groups. Using three case examples, this paper explores how Enterprise 2.0 technologies achieve such goals, allowing for the transfer of knowledge by tapping into the tacit and explicit knowledge of disparate groups in complex engineering organizations. The paper is intended to be a timely introduction to the benefits and issues associated with the use of Enterprise 2.0 technologies with the aim of achieving the positive outcomes associated with knowledge management

Impact and interest:

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ID Code: 38344
Item Type: Working Paper
Keywords: Engineering management, Knowledge management, Entrerprise 2.0
Subjects: Australian and New Zealand Standard Research Classification > ENGINEERING (090000) > OTHER ENGINEERING (099900) > Engineering not elsewhere classified (099999)
Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300) > Business Information Systems (150302)
Divisions: Current > QUT Faculties and Divisions > QUT Business School
Current > Schools > School of Management
Copyright Owner: Copyright 2010 GD Murphy & S Salomone
Deposited On: 05 Nov 2010 09:34
Last Modified: 06 Jan 2011 00:01

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