Centrally supported online surveys for research at QUT

Duplock, Ray, Savage, Bernadette, Gee, Donald, & Kelson, Neil (2010) Centrally supported online surveys for research at QUT. In 4th eResearch Australasia 2010 : 21st Century Research : Where Computing Meets Data, 8-12 November 2010, RACV Royal Pines, Gold Coast, Queensland. (Unpublished)

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We describe the introduction, service growth, benefits and holistic support approach of a centrally supported universitywide online survey tool for researchers at QUT. The online survey service employs the Key Survey software, and has grown into a significant service for QUT researchers since being introduced in 2009. Key benefits of the approach include the ability of QUT to handle important issues relating to data such as security, privacy, integrity, archiving & disposal. The service also incorporates a workflow process that enhances the institution’s ability to ensure survey quality control through controlled approval and pilot testing before any survey is widely released. An important issue is that a tool like this can make it very easy to do very poor research very quickly while creating lots of data, due to the absence of a rigorous methodology designed to reduce errors and collect accurate, comprehensive, timely data. With this in mind, a holistic approach to service provision and support has been taken, which has included the introduction of an integrated system of seminars, tools and workshops to get researchers thinking about the quality of their research while becoming operational quickly. The system of seminars, workshops, checks and approvals we have put in place at QUT is designed to ensure better quality outcomes for QUT’s research and the individual researchers concerned.

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ID Code: 38735
Item Type: Conference Item (Poster)
Refereed: Yes
Keywords: Survey Creation Software, keysurvey, Key Survey, HERN, Survey Development, Research support tool, Online Survey Software
Subjects: Australian and New Zealand Standard Research Classification > TECHNOLOGY (100000) > COMMUNICATIONS TECHNOLOGIES (100500) > Computer Communications Networks (100503)
Australian and New Zealand Standard Research Classification > TECHNOLOGY (100000) > OTHER TECHNOLOGY (109900)
Divisions: Current > QUT Faculties and Divisions > Division of Technology, Information and Library Services
Current > Research Centres > High Performance Computing and Research Support
Deposited On: 01 Feb 2011 07:02
Last Modified: 29 Jun 2017 14:41

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