Clients’ understanding of the role of nurse practitioners
Allnutt, Jane, Allnutt, Nissa, McMaster, Rose, Hillege, Sharon, O'Connell, Jane, Della, Phillip, Gardner, Glenn, Gardner, Anne, & Middleton, Sandy (2010) Clients’ understanding of the role of nurse practitioners. Australian Health Review, 34(1), pp. 59-65.
Introduction: Nurse Practitioners (NPs) have an emerging role in the Australian healthcare system. However, there remains a dearth of available data about public understanding of the NP role. ----------
Aim: To evaluate clients’ understanding of the role of the NP and their satisfaction with education received, quality of care and NP knowledge and skill. ----------
Method: All authorised NPs working in a designated NP position in Western Australia and those working in three area health services in New South Wales (NSW) were invited to recruit five consecutive clients to complete the self-administered survey. ----------
Results: Thirty two NPs (NP response rate 93%) recruited 129 clients (client response rate 90%). Two thirds of clients (63%) were aware they were consulting an NP. The majority rated the following NP related outcomes as ‘excellent’ or ‘very good’: education provided (89%); quality of care (95%); and knowledge and skill (93%). Less than half reported an understanding that NPs could prescribe medications (40.5%) or interpret X-rays (33.6%). Clients of NPs practising in a rural or remote setting were more likely than those in an urban setting to have previously consulted an NP (p=0.005), and where applicable would to prefer to see a NP rather than a doctor (p=0.022). ----------
Discussion: Successful implementation and expansion of the NP role requires NP visibility in the community. Despite high levels of satisfaction more awareness of the scope of the NP role is required.
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|Item Type:||Journal Article|
|Keywords:||Nurse practitioner, Evaluation, Patient Satisfaction, Outcomes|
|Subjects:||Australian and New Zealand Standard Research Classification > MEDICAL AND HEALTH SCIENCES (110000) > NURSING (111000)|
|Divisions:||Current > QUT Faculties and Divisions > Faculty of Health|
Current > Institutes > Institute of Health and Biomedical Innovation
Current > Schools > School of Nursing
|Copyright Owner:||Copyright 2010 CSIRO Publishing|
|Deposited On:||24 Nov 2010 08:00|
|Last Modified:||01 Mar 2012 00:15|
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