A 'conceptual models' approach to organisational resilience

Gibson, Carl & Tarrant, Michael (2010) A 'conceptual models' approach to organisational resilience. The Australian Journal of Emergency Management, 25(2), pp. 6-12.

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Gibson and Tarrant discuss the range of inter-dependant factors needed to manage organisational resilience. Over the last few years there has been considerable interest in the idea of resilience across all areas of society. Like any new area or field this has produced a vast array of definitions, processes, management systems and measurement tools which together have clouded the concept of resilience. Many of us have forgotten that ultimately resilience is not just about ‘bouncing back from adversity’ but is more broadly concerned with adaptive capacity and how we better understand and address uncertainty in our internal and external environments. The basis of organisational resilience is a fundamental understanding and treatment of risk, particularly non-routine or disruption related risk. This paper presents a number of conceptual models of organisational resilience that we have developed to demonstrate the range of inter-dependant factors that need to be considered in the management of such risk. These conceptual models illustrate that effective resilience is built upon a range of different strategies that enhance both ‘hard’ and ‘soft’ organisational capabilities . They emphasise the concept that there is no quick fix, no single process, management system or software application that will create resilience.

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ID Code: 38838
Item Type: Journal Article
Refereed: Yes
Additional URLs:
Keywords: Resilience, Risk Management, Governance, Crisis, Organizational Development
ISSN: 1324-1540
Subjects: Australian and New Zealand Standard Research Classification > MEDICAL AND HEALTH SCIENCES (110000) > PUBLIC HEALTH AND HEALTH SERVICES (111700)
Divisions: Current > QUT Faculties and Divisions > Faculty of Health
Current > Schools > School of Public Health & Social Work
Copyright Owner: Copyright 2010 Australian Government
Copyright Statement: Material in The Australian Journal of Emergency
Management is protected under the Commonwealth
Copyright Act 1968.
No material may be reproduced in part or in whole without
written consent from the copyright holders. The views in
this journal are not necessarily the views of the Attorney-
General’s Department.
Deposited On: 06 Dec 2010 22:08
Last Modified: 29 Feb 2012 14:20

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