Project-based organisations : overcoming lack of trust and social networks within small and medium project teams
Chen, Liang, Wiewiora, Anna, & Trigunarsyah, Bambang (2010) Project-based organisations : overcoming lack of trust and social networks within small and medium project teams. In Yigitcanlar, Tan (Ed.) Rethinking sustainable development : planning, infrastructure engineering, design and managing urban infrastructure. Engineering Science Reference, Hershey, Pennsylvania, pp. 271-285.
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In sustainable development projects, as well as other types of projects, knowledge transfer is important for the organisations managing the project. Nevertheless, knowledge transfer among employees does not happen automatically and it has been found that the lack of social networks and the lack of trust among employees are the major barriers to effective knowledge transfer. Social network analysis has been recognised as a very important tool for improving knowledge transfer in the project environment. Transfer of knowledge is more effective where it depends heavily on social networks and informal dialogue. Based on the theory of social capital, social capital consists of two parts: conduits network and resource exchange network. This research studies the relationships among performance, the resource exchange network (such as the knowledge network) and the relationship network (such as strong ties network, energy network, and trust network) at the individual and project levels. The aim of this chapter is to present an approach to overcoming the lack of social networks and lack of trust to improve knowledge transfer within project-based organisations. This is to be done by identifying the optimum structure of relationship networks and knowledge networks within small and medium projects. The optimal structure of the relationship networks and knowledge networks is measured using two dimensions: intra-project and inter-project. This chapter also outlines an extensive literature review in the areas of social capital, knowledge management and project management, and presents the conceptual model of the research approach.
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|Item Type:||Book Chapter|
|Keywords:||Project-Based Organisation, knowledge transfer, relationship network, knowledge network|
|Subjects:||Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Computer-Human Interaction (080602)|
Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Information Systems Development Methodologies (080608)
|Divisions:||Current > Research Centres > CRC Integrated Engineering Asset Management (CIEAM)|
Past > QUT Faculties & Divisions > Faculty of Built Environment and Engineering
Past > Schools > School of Urban Development
|Copyright Owner:||Copyright 2010 IGI Global.|
|Deposited On:||29 Nov 2010 13:39|
|Last Modified:||01 Mar 2012 00:22|
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