Assessing the potential impact of web services on business processes

Sewing, Jan-Hendrik, Rosemann, Michael, Dumas, Marlon, & La Rosa, Marcello (2008) Assessing the potential impact of web services on business processes. In Lee, In (Ed.) E-Business models, services, and communications. IDEA Group – Information Science Reference, pp. 221-249.

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Though web services offer unique opportunities for the design of new business processes, the assessment of the potential impact of Web services on existing business information systems is often reduced to technical aspects. This paper proposes a four-phase methodology which facilitates the evaluation of the potential use of Web services on business information systems both from a technical and from a strategic viewpoint. It is based on business process models, which are used to frame the adoption and deployment of Web services and to assess their impact on existing business processes. The application of this methodology is described using a procurement scenario.

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ID Code: 39068
Item Type: Book Chapter
Keywords: web service, business process model, impact , assessment
DOI: 10.4018/978-1-59904-831-4.ch011
Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600)
Divisions: Past > QUT Faculties & Divisions > Faculty of Science and Technology
Past > Schools > Information Systems
Copyright Owner: Copyright 2007 IDEA Group – Information Science Reference.
Deposited On: 07 Dec 2010 23:52
Last Modified: 09 Oct 2015 15:10

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