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User-web interactions : how wholistic/analytic web users search the web?

Kinley, Khamsum & Tjondronegoro, Dian W. (2010) User-web interactions : how wholistic/analytic web users search the web? In Viller, Stephen & Kraal, Ben (Eds.) Proceedings of the 22nd Australasian Conference on Computer-Human Interaction (OZCHI 2010), ACM, Queensland University of Technology, Brisbane, pp. 344-347.

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    Abstract

    User-Web interactions have emerged as an important research in the field of information science. In this study, we examine extensively the Web searching performed by general users. Our goal is to investigate the effects of users’ cognitive styles on their Web search behavior in relation to two broad components: Information Searching and Information Processing Approaches. We use questionnaires, a measure of cognitive style, Web session logs and think-aloud as the data collection instruments. Our study findings show wholistic Web users tend to adopt a top-down approach to Web searching, where the users searched for a generic topic, and then reformulate their queries to search for specific information. They tend to prefer reading to process information. Analytic users tend to prefer a bottom-up approach to information searching and they process information by scanning search result pages.

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    ID Code: 39187
    Item Type: Conference Paper
    Keywords: Information Searching, Information Processing, Query Reformulations, Cognitive Style
    ISBN: 9781450305020
    Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Computer-Human Interaction (080602)
    Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Conceptual Modelling (080603)
    Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Information Systems Theory (080611)
    Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > LIBRARY AND INFORMATION STUDIES (080700) > Human Information Behaviour (080703)
    Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > LIBRARY AND INFORMATION STUDIES (080700) > Information Retrieval and Web Search (080704)
    Australian and New Zealand Standard Research Classification > PSYCHOLOGY AND COGNITIVE SCIENCES (170000) > PSYCHOLOGY (170100) > Educational Psychology (170103)
    Australian and New Zealand Standard Research Classification > PSYCHOLOGY AND COGNITIVE SCIENCES (170000) > COGNITIVE SCIENCE (170200) > Decision Making (170202)
    Divisions: Past > QUT Faculties & Divisions > Faculty of Science and Technology
    Past > Schools > Information Systems
    Copyright Owner: Copyright 2010 the authors and CHISIG
    Deposited On: 16 Dec 2010 16:11
    Last Modified: 01 Mar 2012 00:26

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