Expectations, obligations or promises? A conceptual review and revision of the beliefs comprising the psychological contract

Bankins, Sarah (2010) Expectations, obligations or promises? A conceptual review and revision of the beliefs comprising the psychological contract. In 24th Annual Australian and New Zealand Academy of Management Conference : Managing for Unknowable Futures, 8–10 December, 2010, Adelaide.

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The psychological contract is a frequently deployed construct to examine the dynamics of the employee-employer exchange relationship. While there is consensus that the contract comprises employee and employer beliefs regarding this relationship, the various belief types are not conceptually well-defined and understood. Over time, the contract has been conceptualised as comprising expectations, obligations, promises or some combination therein. While most contemporary researchers focus solely upon promises, the justifications for this position are unpersuasive. This paper theoretically describes the various belief types, identifies their interrelationships and proposes a reconceptualisation of the beliefs constituting the contract. Specifically, it is demonstrated that the extant promise-based belief framework provides too restrictive a theoretical base for a comprehensive understanding of individuals’ psychological contracts.

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ID Code: 39247
Item Type: Conference Paper
Refereed: Yes
Keywords: Employment Relations, Personnel Psychology, Attitudes, Interpersonal Behaviour
Subjects: Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300) > Organisational Behaviour (150311)
Divisions: Current > QUT Faculties and Divisions > QUT Business School
Current > Schools > School of Management
Copyright Owner: Copyright 2010 Please consult the author.
Deposited On: 20 Dec 2010 00:19
Last Modified: 18 Dec 2014 22:37

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