QUT ePrints

Behavioral drivers of EIS failure

Murphy, Glen D., Hyland, Paul, & Salomone, Sonia (2010) Behavioral drivers of EIS failure. In 24th Annual Australian and New Zealand Academy of Management Conference : Managing for Unknowable Futures, 8–10 December, 2010, Adelaide.

[img] Conference Paper (PDF 448kB)
Accepted Version.

    View at publisher

    Abstract

    We argue that the sustained successful operation of an ES is determined by, and is dependent on, multiple organizational stakeholders. The single greatest organizational barrier to EIS success and achieving widespread organizational benefits can be attributed to the way in which different subcultures treat data critical to EIS operation. Building on Lee & Strong’s (2004) data roles we incorporate Schien’s (1996) cultural framework along with DeLone and McLean’s (2003) dimensions of IS success, unpacking the underlying drivers of behaviors as they relate to EIS data. Further, we explain the origins of data based conflict resulting in poor EIS data utilization.

    Impact and interest:

    Citation countsare sourced monthly from Scopus and Web of Science® citation databases.

    These databases contain citations from different subsets of available publications and different time periods and thus the citation count from each is usually different. Some works are not in either database and no count is displayed. Scopus includes citations from articles published in 1996 onwards, and Web of Science® generally from 1980 onwards.

    Citations counts from the Google Scholar™ indexing service can be viewed at the linked Google Scholar™ search.

    Full-text downloads:

    78 since deposited on 20 Dec 2010
    10 in the past twelve months

    Full-text downloadsdisplays the total number of times this work’s files (e.g., a PDF) have been downloaded from QUT ePrints as well as the number of downloads in the previous 365 days. The count includes downloads for all files if a work has more than one.

    ID Code: 39254
    Item Type: Conference Paper
    Keywords: Information Technology, Knowledge Management, Organizational Performance, Technology
    Subjects: Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300) > Innovation and Technology Management (150307)
    Divisions: Current > QUT Faculties and Divisions > QUT Business School
    Current > Schools > School of Management
    Copyright Owner: Copyright 2010 Please consult the authors.
    Deposited On: 20 Dec 2010 12:26
    Last Modified: 06 Jan 2011 00:02

    Export: EndNote | Dublin Core | BibTeX

    Repository Staff Only: item control page