Knowledge management competence for Enterprise System success
This study conceptualizes, operationalises and validates the concept of Knowledge Management Competence as a four-phase multidimensional formative index. Employing survey data from 310 respondents representing 27 organizations using the SAP Enterprise System Financial module, the study results demonstrate a large, significant, positive relationship between Knowledge Management Competence and Enterprise Systems Success (ES-success, as conceived by Gable Sedera and Chan (2008)); suggesting important implications for practice. Strong evidence of the validity of Knowledge Management Competence as conceived and operationalised, too suggests potential from future research evaluating its relationships with possible antecedents and consequences.
Impact and interest:
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|Item Type:||Journal Article|
|Additional Information:||The authors would like the actual published version of the article to be made available if the journal allows this. Not allowed sr 21.12.10|
|Keywords:||Knowledge Management, Knowledge Management Competence, Enterprise System, ERP, Enterprise System Success, IS-Impact, Formative construct validation, Strategies for IS Management|
|Subjects:||Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Information Systems Management (080609)|
|Divisions:||Past > QUT Faculties & Divisions > Faculty of Science and Technology|
|Copyright Owner:||Copyright 2010 Elsevier.|
|Deposited On:||21 Dec 2010 12:24|
|Last Modified:||01 Mar 2012 00:24|
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