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Business process management education in academia: Status, challenges, and recommendations

Bandara, Wasana, Chand, Donald R., Chircu, Alina M., Hintringer, Sandra, Karagiannis, Dimitris, Recker, Jan C., van Rensburg, Antonie, Usoff, Catherine, & Welke, Richard J. (2010) Business process management education in academia: Status, challenges, and recommendations. Communications of the Association for Information Systems, 27, pp. 743-776.

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Abstract

In response to the growing proliferation of Business Process Management (BPM) in industry and the demand this creates for BPM expertise, universities across the globe are at various stages of incorporating knowledge and skills in their teaching offerings. However, there are still only a handful of institutions that offer specialized education in BPM in a systematic and in-depth manner. This article is based on a global educators’ panel discussion held at the 2009 European Conference on Information Systems in Verona, Italy. The article presents the BPM programs of five universities from Australia, Europe, Africa, and North America, describing the BPM content covered, program and course structures, and challenges and lessons learned. The article also provides a comparative content analysis of BPM education programs illustrating a heterogeneous view of BPM. The examples presented demonstrate how different courses and programs can be developed to meet the educational goals of a university department, program, or school. This article contributes insights on how best to continuously sustain and reshape BPM education to ensure it remains dynamic, responsive, and sustainable in light of the evolving and ever-changing marketplace demands for BPM expertise.

Impact and interest:

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ID Code: 39397
Item Type: Journal Article
Additional URLs:
Keywords: business process management, scholarship, curriculum design, education
Subjects: Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300) > Business and Management not elsewhere classified (150399)
Divisions: Past > QUT Faculties & Divisions > Faculty of Science and Technology
Past > Schools > Information Systems
Copyright Owner: Copyright 2010 AIS Electronic Library
Copyright Statement: Article must not be used for profit
Deposited On: 05 Jan 2011 09:37
Last Modified: 01 Mar 2012 00:29

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