Designing participation : Reconsidering agile ridesharing with evolutionary distributed design thinking

Brereton, Margot & Ghelawat, Sunil (2010) Designing participation : Reconsidering agile ridesharing with evolutionary distributed design thinking. In Dorst, Kees, Stewart, Susan, Staudinger, Ilka, Paton, Bec, & Dong, Andy (Eds.) Proceedings of the 8th Design Thinking Research Symposium (DTRS8), DAB documents, University of Technology, Sydney, Sydney, NSW, pp. 71-88.

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This paper explores design thinking from the perspective of designing new forms of interaction to engage people in community change initiatives. A case study of an agile ridesharing system is presented. We describe the fundamental premise of the design approach taken—deploying simple interactive prototypes for use by communities in order to test the design hypothesis, evolve the design in use and grow the community of participants. Real-time use data and feedback from participants influences our understanding of the design approach and feeds into the gradual evolution of the prototype while it continues to be used. We then reflect upon this form of evolutionary distributed design thinking. In contrast to the conventional IT wisdom of building systems to automate ride matching and fare calculation using structured forms, our initial phase of design revealed a preference for informal messaging, negotiation and caution in the sharing of specific location information.

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ID Code: 39471
Item Type: Conference Paper
Refereed: Yes
Additional URLs:
Keywords: Agile Ridesharing, Dynamic Ridesharing, Designing Participation, Participatory Design, HCI, Technology Probes, Prototyping, Community Informatics, Design Thinking, Iteration, Agile Software Development
ISBN: 9780980862225
Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Computer-Human Interaction (080602)
Australian and New Zealand Standard Research Classification > BUILT ENVIRONMENT AND DESIGN (120000) > DESIGN PRACTICE AND MANAGEMENT (120300) > Digital and Interaction Design (120304)
Divisions: Past > QUT Faculties & Divisions > Faculty of Built Environment and Engineering
Past > QUT Faculties & Divisions > Faculty of Science and Technology
Past > Schools > School of Engineering Systems
Copyright Owner: Copyright 2010 Margot Brereton and Sunil Ghelawat
Copyright Statement: Copyright for posters and papers is owned by the authors.
Deposited On: 15 Feb 2011 23:36
Last Modified: 29 Feb 2012 14:29

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