Perspectives on the recruitment and retention of culturally and linguistically diverse police

McMurray, Adela, Karim, Azharul, & Fisher, Greg (2010) Perspectives on the recruitment and retention of culturally and linguistically diverse police. Cross Cultural Management, 17(2), pp. 193-210.

View at publisher


Purpose: The aims of this paper are: to investigate the perceptions held by police (insiders) and community member (outsiders) of the recruitment and retention of culturally and linguistically diverse employees of Victoria Police; and, to develop a model that can assist in future recruitment and retention policy development.----------

Design/methodology/approach: Structured focus group interviews were conducted based on an instrument deduced from existing literature. Police and community members were interviewed separate cohorts. The discussions were thematically coded to themes and sub-themes.----------

Findings: Specific differences were identified in perceptions of the importance of recruiting culturally and linguistically diverse groups, barriers to recruitment, recruitment methods, and retention methods.----------

Research limitations/implications: Based on these perceptions, a propose a model addresses the importance of cultural diversity in policing and barriers to recruitment and retention of culturally and linguistically diverse employees. Further research is necessary to assess the broader applicability of this model.----------

Practical implications: The proposed model is may be used as the basis for future recruitment and retention activities, and human resource management policy development.----------

Originality/value: This is the first study in the Australian context of recruitment and retention of culturally and linguistically diverse police that addresses both community and police perspectives. Aligning the demographic profile of the police service with that of the community is beneficial to effective policing.

Impact and interest:

5 citations in Scopus
Search Google Scholar™
2 citations in Web of Science®

Citation counts are sourced monthly from Scopus and Web of Science® citation databases.

These databases contain citations from different subsets of available publications and different time periods and thus the citation count from each is usually different. Some works are not in either database and no count is displayed. Scopus includes citations from articles published in 1996 onwards, and Web of Science® generally from 1980 onwards.

Citations counts from the Google Scholar™ indexing service can be viewed at the linked Google Scholar™ search.

Full-text downloads:

250 since deposited on 08 Feb 2011
18 in the past twelve months

Full-text downloads displays the total number of times this work’s files (e.g., a PDF) have been downloaded from QUT ePrints as well as the number of downloads in the previous 365 days. The count includes downloads for all files if a work has more than one.

ID Code: 39940
Item Type: Journal Article
Refereed: Yes
Keywords: Policing, Recruitment, Retention, Australia, Community Policing, Linguistics
DOI: 10.1108/13527601011038741
ISSN: 1352-7606
Subjects: Australian and New Zealand Standard Research Classification > STUDIES IN HUMAN SOCIETY (160000) > SOCIOLOGY (160800) > Race and Ethnic Relations (160803)
Divisions: Past > QUT Faculties & Divisions > Faculty of Built Environment and Engineering
Past > Schools > School of Engineering Systems
Copyright Owner: Copyright 2010 Emerald Publishing Limited
Deposited On: 08 Feb 2011 22:57
Last Modified: 29 Feb 2012 14:16

Export: EndNote | Dublin Core | BibTeX

Repository Staff Only: item control page